How To - Paying Deposits through the Portal

1. The customer logs into their booking portal using the unique link and their last name.

2. In the portal, the customer will see an option to Pay Deposit, typically located near the booking details.

3. If a deposit is required for the booking, this option will be displayed.

4. When the customer clicks to pay the deposit, they will be taken to a secure payment page.

5. On the payment page, the customer can enter their credit/debit card details to complete the deposit transaction.

6. The portal will show the deposit amount due, which was likely set by the venue during the booking process.

7. Once the payment is successful, the portal will update to show the deposit has been paid.

8. The venue staff will also see in Event Host that the deposit has been received for that booking.

9. The customer will receive a confirmation email that their deposit payment has been processed.

10. If the customer needs to make any changes to the booking later, the paid deposit will be reflected in the portal and Event Host.